Emergency IT Support in New Orleans and surrounding areas.

What this service covers

When the server is down or email has stopped, every hour costs money and trust. Mike's IT Consulting prioritizes business-down situations: stabilize first, communicate clearly throughout, then identify the root cause so the same failure does not happen twice. Most incidents can be triaged remotely within the New Orleans area the same day.

What's included

• Server and application outages: diagnosis, stabilization, and recovery.
• Email down or compromised: Microsoft 365 outages, blocked mail flow, and hijacked mailboxes.
• Suspected ransomware or intrusion: containment, assessment, and recovery from backups.
• Lockouts and access emergencies, including departed-admin situations.
• Data loss triage: deleted files, failed drives, and restore attempts done safely.
• Post-incident review: what failed, what it costs to prevent, in writing.

When to call

• The office cannot send or receive email.
• A server, application, or database everyone depends on is down.
• Suspicious activity: strange sign-ins, encrypted files, or a ransom note.
• Critical data was deleted and the clock is running on recovery.

Best fit

Any New Orleans area business in a business-down situation — existing client or not. Call first; sorting out paperwork comes second.

Work is remote-first with onsite availability across New Orleans, Metairie, Kenner, Gretna, and Harvey & Marrero. Everything delivered is documented so your environment gets easier to manage over time, not harder.